Residents of the capital will select a reputation for the voice assistant of the My Moscow software and different metropolis digital providers. Voting on this subject was opened within the undertaking “Lively Citizen”. Up to now, the voice assistant is working in check mode and is obtainable to half of the customers.
The voice assistant serves greater than 40 thousand requests per 30 days, many individuals word its comfort and accuracy of speech recognition.
With a voice assistant, you possibly can merely speak about on a regular basis matters or ask for assist in acquiring metropolis providers — for instance, switch the readings of water and electrical energy meters, inform about grades and homework of a kid at college. As well as, an assistant will provide help to make an appointment with a physician, pay payments and far more. This not solely saves time, dashing up the receipt of providers, but additionally makes them extra accessible to individuals with visible and motor impairments.
The digital assistant was developed by the groups of the My Moscow software and the citywide contact middle. The voice assistant makes use of synthetic intelligence applied sciences to acknowledge questions and seek for solutions. When the person clicks on the microphone icon and asks a query, the robotic first converts it into textual content, after which the neural community searches for the reply within the data base. Subsequent, the voice assistant solutions the query, exhibits the requested data on the display or a window with the receipt of the service. If the request was formulated incomprehensibly or not utterly, the robotic will show hints on the display.
The My Moscow app was launched in early 2019. With its assist, you will get housing and communal providers, details about the progress of kids, make an appointment with a physician, seek the advice of with contact middle operators and far more. Over all the time, the appliance has been downloaded by greater than 4.5 million distinctive customers. “My Moscow” is obtainable within the official app shops App Retailer, Google Play and AppGallery.
The Lively Citizen undertaking has been working since 2014 — at this time it already has greater than six million customers. They resolve which streets, courtyards and parks must be landscaped, how metropolis polyclinics, libraries, public service facilities ought to work, and select competition and vacation packages. Muscovites have already taken half in additional than 5 thousand votes. Now, for instance, you possibly can select names for streets and boulevards in Moscow, suggest a brand new title for the Face Pay service within the metro, select handy assortment factors for the “Christmas Tree Cycle” marketing campaign or take part within the “Massive Quiz”.